What are the shipping times for your products?
We take 2-3 days to process your order and then 1-5 weeks to deliver it to you. (depending on your country)
Note: If the product you bought was advertised as Free Product then it could take upto 4-6 weeks to arrive. We know it's a long time but that's the only way to keep the international shipping costs low for our international customers. We appreciate your patience.
I received a broken item. What can I do now?
We are sorry to hear that. Just send us a picture of the broken item at email@example.com and we will send you a replacement right away.
Where are you located?
We are located in Baia Mare, Romania
I have not received my order yet. What is taking so long?
We apologize for the delay. Sometimes International Shipping can take longer due to customs clearance. If you still feel you need to inquire about your order then please email us at: firstname.lastname@example.org